Helping your business thrive


Using customer-led business intelligence to
drive change - retain customers - increase revenue




Insight

Direct from customers

Customer insight provides one of the best indicators on the strength of your business:

- Identify your strengths

- Pinpoint areas of weakness

- Assess NPS® and Customer Effort Score

- Track performance over time





Evaluate

What's achievable?

Assess your goals and what can be achieved within the resources you have:

- Benchmark against other organisations

- Define objectives and core values

- Protect strengths and build on them

- Use remedial areas to drive improvement





Implement

Insight in action!

Use your insight and evaluation to drive change, loyalty and revenue:

- Product and service development

- Improved marketing campaigns

- Training programmes

- Recruitment planning







Improvement
Loyalty
Revenue





Commercial clients
Avis Budget Group Europcar International Advantage E-Z Rent-a-Car

Bidvest Car Rental Travelport Tempest Car Rental
Ford of Europe Royal Horticultural Society Biffa Waste Management


Sports and 3rd sector clients
Swim England Badminton England Women In Sport

England Hockey Table Tennis England StreetGames
British Fencing Boccia England Chelmsford Hockey Club


About us

ClearMI have been providing customer insight and business improvement services for more than 20 years

Whatever the sector, we can help any customer-facing
business monitor, maintain and improve efficiency,
customer loyalty, participation and revenue

Contact us

Don't hesitate to get in touch!

Tel: +44 (0)1280 820 500
email: enquiries@clearmi.com

Pear Tree House   Brookfield Lane   Buckingham  MK18 1AU  UK




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